Tracking & App questions

To preserve the battery, the tracker only has a connection when it submits a new location. This is the only time when a profile change will be processed by the tracker. When you are currently using the weekly profile, it can take up to a week to switch to a faster profile.

Unfortunately that is not possible in the app (yet). But cphtrackers can delete trackers for you. Send an email to support@cphtrackers.com with the IMEI number and the request to delete the device.