Tracking & App questions

To preserve the battery, the tracker only has a connection when it submits a new location. This is the only time when a profile change will be processed by the tracker. When you are currently using the weekly profile, it can take up to a week to switch to a faster profile.
Unfortunately that is not possible in the app (yet). But cphtrackers can delete trackers for you. Send an email to with the IMEI number and the request to delete the device.